A power event at Google Cloud’s London data center triggered widespread technical disruptions across major UK banking institutions, delivery networks, and online platforms.
Key details of the incident include:
- The Core Issue: A power-related disruption hit Google Cloud’s London infrastructure (europe-west2 region), causing elevated error rates and intermittent network failures across core services like Compute Engine and Cloud Storage.
- Impact on UK Banking: Major financial service providers—including Revolut, HSBC, Lloyds Bank, and Bank of Scotland—experienced severe app and online banking outages, leaving customers temporarily unable to perform transfers, card top-ups, or ATM withdrawals.
- Broader Disruptions: The tech failure extended far beyond the financial sector, affecting digital platforms and public services such as Royal Mail, DPD, property portal Rightmove, and UK court video links.
- Current Status: Google announced that the underlying power issue has been mitigated, and service recovery is underway for most affected workloads as engineering teams work toward full restoration.
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