The Federal Competition and Consumer Protection Commission (FCCPC) has unsealed the headquarters of Ikeja Electric Plc in Lagos after the electricity distribution company agreed to a binding undertaking to comply with remedial measures arising from alleged consumer rights violations.
The development was confirmed on Friday, by the Director of Corporate Affairs, Ondaje Ijagwu, following an enforcement action that saw the Ikeja Electric headquarters sealed on December 11, 2025.
According to the FCCPC, the sealing followed Ikeja Electric’s failure to comply with a directive of the Nigerian Electricity Regulatory Commission (NERC), which ordered the company to unbundle a Maximum Demand account into 20 individual accounts for a customer who had reportedly been without electricity supply for more than two and a half years.
The Commission said Ikeja Electric has now committed, in writing, to resolve all consumer complaints referred to it by the FCCPC within agreed timelines.
It warned that any breach of the undertaking would attract renewed and escalated enforcement action under the Federal Competition and Consumer Protection Act (FCCPA), 2018.
Reacting to the development, the Executive Vice Chairman and Chief Executive Officer of the FCCPC, Tunji Bello, said the Commission’s intervention was aimed at enforcing the law and protecting electricity consumers from persistent service failures.
Our responsibility is to ensure that consumers are treated fairly and that service providers comply with lawful decisions and directives, Bello said.
“Enforcement is not an end in itself. Where compliance is achieved and credible commitments are made, the Commission will respond appropriately.”
Bello further explained that the unsealing of the Ikeja Electric headquarters reflects the FCCPC’s balanced approach to regulation.
“We intervene decisively where consumer harm persists, and we de-escalate where enforceable compliance is secured.
“What remains constant is our duty to protect consumers and uphold regulatory accountability,” he said.
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