Africa’s largest mobile operator, MTN Group, said it has suffered a cybersecurity breach that led to unauthorized access to personal information belonging to customers in certain markets.
The company with operations in Nigeria and 15 other markets across Africa and the Middle East did not specify which of its operations were affected.
MTN, in a statement released late Thursday, however, clarified that the incident did not impact its core network, billing systems, or financial services infrastructure, all of which remain secure and fully operational.
The company noted that the breach involved a third party gaining access to parts of its systems, raising concerns about potential data exposure.
“At this stage, we do not have any information to suggest that customers’ accounts and wallets have been directly compromised,” the company added.
Immediate response and ongoing investigations
Following the discovery of the breach, MTN said it swiftly activated its cybersecurity response protocols.
The telecoms giant informed law enforcement authorities in South Africa, including the South African Police Service (SAPS) and the Hawks, and has also notified relevant regulatory agencies in affected countries.
The company stated it is cooperating closely with these authorities as investigations continue and is in the process of notifying affected customers in line with local regulatory requirements.
Source: NairaMetrics
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